Integration with tracking services and SMS notifications to customers.

 Integration Between Odoo ERP and Delivery Companies

 Why Is This Integration Important?

To enhance customer experience, reduce manual errors, and streamline the shipping process, companies benefit from integrating Odoo with delivery service providers such as:

Aramex, DHL, SMSA, FedEx, J&T, Saudi Post, and others.

 1. Integration with Shipment Tracking Services

 Key Uses:

·         Automatically generate a tracking number from within Odoo when a shipment is confirmed.

·         Send the tracking number to the customer via SMS or email.

·         Display shipment status (e.g., Shipped, In Transit, Delivered) inside Odoo.

·         Centralized tracking interface to monitor all shipments.

️ How Does It Work?

·         Using the shipping company’s API to create shipments, check status updates, and fetch tracking details.

·         Example: Integrating Odoo with the Aramex or DHL API for real-time tracking updates.

️ 2. Integration with SMS Services

 Common Functions:

·         Automatically send notifications when an order is shipped or its status changes.

·         Alert the customer before delivery.

·         Send OTPs or tracking links to the customer.

·         Enhance communication without manual intervention.

 Popular SMS Providers:

·         Twilio

·         Unifonic

·         Mobily SMS

·         Nexmo (Vonage)

·         SMSGateway.me

 How Does the Integration Work?

·         Use the SMS provider’s API and connect it to Odoo’s delivery or sales modules.

·         Customize messages and trigger them based on order status.

 3. Main Benefits